Safe Gaming

90ok Responsible Gaming – The Complete Guide to Safe Play

Gaming is entertainment, not a habit. At 90ok, we want you to stay in control at all times. Find out how to play responsibly and where to get help.

24/7 Support
18+ Age Restriction
5+ Protection Tools
100% Transparency

What is responsible gaming and why does it matter

Responsible Gaming is a mindset in which players maintain full control over their budget, time, and emotions. 90ok believes that online gaming is truly entertaining only when you play consciously and know your own limits.

Online gaming is growing fast in Bangladesh. New players can sometimes get caught up in the excitement and spend more time or money than intended. That's why 90ok has always put responsible gaming first. Our goal isn't just to give you a chance to win — it's to make sure you stay healthy and happy.

See gaming as a source of fun. Whenever you feel it is affecting other areas of your life — family, work, or financial stability — pause and seek help. 90ok is always here for you.

Keep in mind: Gaming is a form of entertainment. Chasing losses by playing more is never the right approach.

Signs of Problematic Gaming

There are warning signs that indicate gaming may be getting out of your control. If you notice any of these in yourself or someone close to you, take action immediately:

  • Spending beyond your budget and feeling uneasy about it.
  • You feel anxious or irritable when you are unable to play.
  • Hiding your gaming activity from family or friends.
  • Placing more bets to try to recover money you've lost.
  • Gaming is interfering with your work, studies, or family responsibilities.
  • You have tried to stop gaming but could not.
  • You are cutting into sleep or meal time to game.
If you notice 3 or more of the signs above, contact our support team immediately or use the self-exclusion tool.

90ok Responsible Gaming Tools

90ok offers a range of powerful tools to help you stay in control of your gaming habits. All tools are completely free and accessible at any time from your account settings.

Tool name Effectiveness Duration Status
Deposit limit Set daily, weekly, or monthly maximum deposit limits At Any Time Active
Betting Limits Set a maximum stake per bet At Any Time Active
Session Timer Set a daily limit on playing hours At Any Time Active
Cooling-Off Period Take a break for a set period (1–30 days) 1–30 days Optional
Self-Exclusion Temporary or permanent account suspension 6 months–5 years Urgent
Reality Check Periodic reminders showing how long you have been playing At Any Time Active

Assess your gaming habits

See where your habits stand on the 90ok healthy gaming scorecard. Rate yourself on each indicator below:

Budget ControlBest practice: always
Time ManagementBest practice: no more than 2 hours per day
Emotional controlBest practice: play with a clear head
Family BalanceBest practice: make time for family
Financial protectionBest practice: spend only surplus funds
Tips: Check your gaming history once a week. You can find your full activity under "My Stats" in the 90ok app.

8 golden rules of responsible gaming

  • Play for Entertainment Only
    Do not treat gaming as a source of income. It is a leisure activity — just like going to the cinema or eating out.
  • Set your budget first
    Decide how much you're willing to spend on gaming each month before you start. Stop when you hit that limit. Setting a deposit limit on 90ok keeps this in check automatically.
  • Stick to Your Limits
    Decide how many hours a day you want to play and stick to it. With the session timer on, 90ok will alert you automatically.
  • Don't Play When You're in a Bad Mood
    Gaming when you're angry, frustrated, or anxious increases the risk of harm. Play with a clear head and a calm mindset.
  • Don't Chase Your Losses
    "This time I'll definitely win" — that mindset is the most dangerous one. Every game is independent; past results have no bearing on what comes next.
  • Never play with borrowed money
    Never fund your gaming with borrowed, loaned, or emergency money. Only use funds you can afford to lose.
  • Tell Your Family
    Do not hide your gaming. Talking openly with family makes it easier to address issues before they become problems.
  • Seek Help When You Need It
    If you feel something is wrong, contact the 90ok support team right away or use the self-exclusion tool. Asking for help isn't weakness — it's a sign of strength.

How the Self-Exclusion Process Works

Self-Exclusion is a feature that lets you request to have your own account suspended for a set period of time. Once self-exclusion is active on 90ok, no login, deposit, or betting will be possible during that period.

  • Minimum duration: 6 months. Maximum duration: 5 years (or permanent).
  • Once self-exclusion is active, it cannot be cancelled before the period ends.
  • No marketing emails or promotions will be sent during your self-exclusion period.
  • After the period ends, a 7-day cooling-off period must pass before your account can be reactivated.

To activate self-exclusion: Account Settings → Responsible Gaming → Self-Exclusion → Select duration → Confirm. Or contact our support team directly and we'll take care of it right away.

Self-exclusion is a serious step. Once activated, it cannot be changed before the period ends. But it's there to protect you.

Age Verification & Minor Protection

90ok strictly prevents underage gaming. Age is verified at registration, and a valid ID must be provided during the KYC process.

  • If there are minors in your household, make sure parental controls are enabled on your devices.
  • Never share your login credentials with anyone.
  • If you have any suspicions, report the account to us.
  • Any account found to belong to a minor will be closed immediately.
No account can make a deposit or withdrawal until the 18+ age verification is complete.

Quick self-check

Ask yourself the following questions:

1. Have you ever spent more than your budget?
Yes No
2. Do you get irritable when you can't play?
Yes No
3. Do you hide your gaming from family?
Yes No
4. Have you played more to try to win back losses?
Yes No
5. Have you skipped work or studies to game?
Yes No
If more than 2 answers are "Yes", please talk to our support team.
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Our commitment

90ok is committed to maintaining a safe, fair, and responsible gaming environment. Your well-being and happiness are our top priority.

✓ Licensed ✓ Audited ✓ 18+
Our security features
Steps we take to ensure responsible gaming at 90ok

Automated Limit System

Once a deposit or wagering limit is set, the system enforces it automatically. No additional funds can be added until you choose to change the limit yourself.

Session Time Reminder

90ok automatically tracks how long you have been playing. Once your set time is up, you will be prompted to take a break — helping you stay aware of time spent.

Reality Check Pop-up

A popup appears at set intervals showing your total wins, losses, and session duration — reminding you of your actual situation.

KYC Identity Verification

Identity verification is mandatory for all accounts. This prevents minors and unauthorized individuals from gaining access, and keeps every account secure.

24/7 Support Team

Our support team is available day and night. Reach us via live chat for any questions or concerns about responsible gaming.

Monthly Gaming Report

A detailed report of your monthly gaming activity is sent to your email — time played, amount won or lost, all in one place.

FAQ
Frequently asked questions about responsible gaming

Yes, all responsible gaming tools on 90ok are completely free. Deposit limits, session timers, cooling-off periods, and self-exclusion — everything is available anytime from your account settings.

Your existing balance will be kept safe during self-exclusion. You can withdraw it after the exclusion period ends and the cooling-off period has passed. No bets or deposits will be possible during the active period.

Lowering a limit takes effect immediately. Increasing a limit has a 72-hour waiting period, giving you time to reconsider your decision.

A cooling-off period is a short break of 1 to 30 days. Gaming is not possible during this time, but you can still access your account. Self-exclusion is a longer-term measure (6 months to 5 years) and cannot be reversed before the period ends.

Approach them with empathy, not judgment. You can reach out to the 90ok support team — we're here to help. Professional mental health services are also available if needed.

No. 90ok strictly enforces an 18+ policy. Age must be verified during registration and KYC. Any underage account identified will be closed immediately and the relevant authorities will be notified.

Play responsibly and enjoy the experience

Join 90ok and enjoy the best experience in a safe gaming environment. Use our tools to keep your limits in check.

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